My long battle on behalf of consumers continues. Consumers are receiving a raw deal nowadays. Whereas the internet and online shopping is excellent, there is a down side to which retailers and consumers are not giving enough attention. This downside is experienced by many consumers, too many of whom simply accept it and move on. …
Category: Campaigning
Market research surveys
Do you know when you are filling in a Market Research survey? Some people are happy enough to do so, but what if you do not know if you are doing so? Today I was asked by a well-known retail chain for my email at payment. Okay - it is in the public domain. I …
Gmail disarray
Can anyone explain why editing an email in the Gmail editor may look okay when you send it, but the recipient may receive it with altered editing - font, font size, broken lines, etc? This is a general problem known since at least 2011 but never solved by Gmail. It is so unpredictable that one …
Obama gives a lead to Trump
There has been much media coverage of Donald Trump's use of social media and mis-calling main stream media. Let us remember that it was Obama who used social media to galvanise support for his successful campaign to reach the White House. It looks like sour grapes to complain that Donald Trump did the same. "President …
BT and identifying cold callers
Following my blogpost on cold calling, another issue is the problem of identification. Occasionally British Telecom (BT) phone me. The most recent call was to remind me to renew my broadband with them. This needs serious consideration because tonight I sent an email which did not go through. What was the reason? This is what …
Dealing with cold callers
Many of you have probably had cold callers wasting your time. Rather than putting the phone down on them, you might want to waste their time, or better still, to maximise their time to good effect. My most recent call (the second one today) went like this. First, he asked about 'my recent minor car …
Copyrighting our language
Language barriers and language battles are very real features of modern society. Now Google is taking over our alphabet. The world famous search engine company is rebranding itself as Alphabet. Can Alphabet be seriously trademarked? Will others be allowed to use the same name? Walt Disney once tried to get Dr Donald Duck, a Scottish …
BT Yahoo limiting the number of domestic emails
I have spent about 1½ hours on a BT help call to determine: 1. those wanting to move away from BT will have their former BT email address supported for free for one month; this has been recently reduced from three months. After that, it will cost £1.60/month to continue to use it. 2. domestic …
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Tesco mobile don’t know how to take payment from Tesco credit card
I've just spent over an hour trying to make a one-off payment to Tesco mobile with my new Tesco credit card. They have a secure system for testing payment; I went through it till the last stage when it said that it could not take payment. I tried three more times. Then I phoned Tesco …
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How do we hold politicians to their promises and Manifesto pledges?
The National Debt is being used by politicians to justify massive changes of policy which did not appear in the election Manifestos of the main political parties. The Lib Dems are the biggest casualties, and the public suspects that the Tories are using this opportunity to cut benefits and excesses in the system which could …
Continue reading How do we hold politicians to their promises and Manifesto pledges?
